How To Apply for Employment
About the Employer
Big Ten Rentals is a local business, delivering and setting up party equipment, typically within a 200-mile radius daily. We have an office in Iowa City with a strong, reliable staff and three and a half decades of Service to Iowa and surrounding states.
Qualifications:
To perform this job successfully, and the individual should have strong computer skills, including proficiency with Excel, word processing software and the internet. Must be willing and able to learn a proprietary software system.
Must have the ability to coordinate many simultaneous tasks in a fast paced environment. A background in dispatch and Logistics is helpful.
The ideal candidate must be able to work weekends and an average of 60 hours during the peak season (April 15-October 15), and 40 hours per week during the off season (Nov 15-March 15).
Reliable transportation is required.
Education/ Experience
Associates Degree (A.A.) or equivalent from a two-year college; or 3-5 years related experience and/or training; or equivalent combination of education and experience.
Essential Duties and Responsibilities include the following:
The Sales & Dispatch Manager will report to the owner.
- Responsible for managing inbound calls, outbound calls, and emails from customers and delivery crews.
- Responsible for maintaining a proper paper trail, and directing the drivers and delivery of products.
- Must be able to respond to changes in a very dynamic work environment.
- Creating and preparing office documents.
- Must have excellent phone skills.
- Customer Service, assisting clients.
- Responsible for upholding company policies and procedures as set forth by the owner.
- Work directly with the Crew Scheduler to maximize efficiencies.
- Be on call. Answer calls and manage issues from after-hours answering service.
- Position requires flexibility and availability to accomplish workloads during peak times.
Under general supervision: (1) Utilizing a proprietary software system and other resources, the manager will match job assignments to qualified delivery and service personnel, and route through a dispatch schedule; (2) Must account for the scheduled work, and maintain knowledge of the status and location of the service and delivery personnel throughout the workday to accomplish review of the work performed; (3) Must reassign uncompleted work, and reallocate resources and personnel if necessary in order to meet stringent deadlines; (4) Has a goal of maximizing performance and productivity by routing the most efficient routes with the properly trained crews; (5) Performs related duties as assigned.
Benefits available after 90 days of employment:
- Direct deposit payroll (available immediately)
- Blue Cross Blue Shield Health Insurance. Employer 50% match
- Aflac
- Paid Vacation/Leave. Accrual begins immediately. Block out dates apply
Benefits available after 1 year
- 3% employer retirement match.
Salary compensation:
Commensurate with experience.
Applicants are encouraged to include a cover letter with their resume and any additional comments that tell us why they think they are the best candidate for this position.